Plane Crash in Palo Alto Causes Many Businesses and Community to Activate Disaster Plans

As I often say, business disruptions come in many forms, not just from earthquakes, tornadoes and hurricanes.

This point made clear again from the events yesterday morning when a small plane struck a tower that was a single point of failure which carried electricity to the Palo Alto power grid.

The loss of power disrupted roughly 28,000 customers which included, 240 startups and high tech companies such as Facebook headquarters (the Facebook site was unaffected), VMware, and HP. At least Two medical facilities were on back-up generators and had to cancel elective surgeries and re-route emergency patients to other area hospitals.

At least two cell towers were not working, and some land-line services were disrupted, and the areas banks had to activate their contingency plans.

Authorities were asking people not to call 911 regarding the outage, and to reduce water usage.

You can see more on the City of Palo Alto site.

Tesla Motors suffered the worst loss. The three people who died in the plane were employees of the company, and my thoughts and prayers go out to them, their business, and family members who are affected by the loss.

If any good might come from such a tragedy I hope that it makes people aware how vulnerable we are to events such as this, both in our personal lives and from the point of view of business.

AP News Video

Disaster Tip of the Week: Keep Important Documents In Ziplock Bags

Most of us have many important documents such as insurance papers, wills, licenses, deeds, mortgage, automobile titles, birth certificates, passports, marriage/divorce papers, citizenship papers, contracts, etc. but if your like most people you keep these items in a draw or even in multiple places without much other protection.

Granted a number of people will keep them in a fire safe box, but most people don't. Also, many fire safe boxes and safes are not waterproof.

I personally put all my important documents both personal and business related into ziplock bags, and for documents that are hard to replace I double bag them and place the closures at opposite ends. Some might say this is a bit overkill, but if you have ever seen some of the things I have it is not without good reason.

Placing them into the ziplock bags will keep them from being damaged by water and other debris, during a disaster. Also, water damage is more likely than a fire. This is good for other items that may be valuable.

I would highly recommend if you are placing copies of your documents into safe deposit boxes to place them into ziplock bags as well, which brings me to a story.

I had a friend who placed some very valuable paper items into a safe deposit box that were destroyed when someone broke into the bank and used a water pick to open the safe deposit boxes. All of his stuff as well as other peoples papers were destroyed.

One more important thing to note is that I place the bagged documents into a fire safe box and then have it in a location ready to grab if I have to leave during a fire.

Of course you can purchase specially designed acid free document holders which is the best option, but the plastic bags are a good alternative for protecting them short term, and they are cheap.

One thing you don't want to do however is to laminate your important legal documents. Yes, you can keep them from being damaged from spills and debris, but the lamination process itself causes damage and speeds up the process of the document breaking down.

How Safe Are Your Memories?

Recently I had the pleasure of working on a unique project co-authoring an article with someone I know that does scrap booking, and photo management. That person is Karen Siegel Fitting . I like projects like this not just because it forces me to think outside the box but also because it gets people to think differently about disaster preparedness.

That article is below in its entirety for your enjoyment and if you love scrap booking, photography or have lots of photos please take the time to visit Karen Siegel Fitting's website where you will learn plenty about the subject of photo management.

Photos, when lost, are often the one thing people wish they had saved. Homes, computers, furniture can all be repaired or replaced. It often takes a loss for us to realize how important it is to make backups. Here are some tips for implementing a system right now.

Keep your most cherished printed albums near the door so you can 'grab & go' in the event of emergency evacuation. This might be wedding or genealogy albums that are irreplaceable. Of course, there are great scanning solutions that are inexpensive and well worth the effort to have an electronic version - just in case.

Having a USB drive that contains current family pictures is a great safety measure. During a disaster, it will be important to show recent photos to aid in search & rescue, especially for children. Many mobile phones have space for a memory card - consider taking pictures of your family right from your phone and save it to that card. Remember though, the key is to have current day pictures so update them, at least quarterly, for growing children.

Backing up to CD or DVD and keeping them in a fire safe box might be considered common practice. Be aware. Paper burns at 400 degrees and standard fire safes are rated for 350 degrees. CDs, DVDs, and photographs melt and become destroyed at around 150 degrees. Depending on the importance of your images, there are safes on the market that will accommodate you though they are more expensive than standard fire safes. You will want to know how long they can survive in the heat as well as their temperature rating.

CDs and DVDs also have a limited use and actually wear down in time; even the ones that are not re-writable typically become worn down after using them about 1,000 times. If you decide to back up to CD or DVD make sure you make extra copies and store them in a safe place away from heat. One copy to use and another to store may be a good idea.

As an alternative, there are external hard drives and servers at reasonable prices that can withstand fire for at least 30 minutes as well as flooding. We are seeing the improvement of technology to help us keep our memories safe at a great price! In addition, it is worth considering the use of an internet based back-up solution for the most important images.... Just in case.

Now the question to ask is manual vs. automatic back up? Even though the manual backup may take longer, you have more assurance it is getting done. Using a trusted, reliable automatic backup will be more efficient; however it is up to you to make sure you double check that it is doing the job well. A blend of these options is your best solution to lessen the risk of potential loss.

Our computers are becoming the modern day shoebox for our photos and important memories. It is even more important today to make sure those memories last for future generations to enjoy.

Additional Info: Underwriters Laboratories. "Record Protection" http://www.ul.com/global/eng/pages/offerings/industries/buildingmaterials/fire/resistance/safes/ and Underwriters Laboratories. "Ten things you did not know about UL's safe testing" http://www.ul.com/global/eng/pages/corporate/newsroom/storyideas/urbansafetymyths/safes/ (both 16 Dec. 2009)

Karen Siegel Fitting has been helping her clients keep up-to-date with their photos for over 7 years. Since January, 2009 her clients have completed over 30 albums, hundreds of pages, and have maintained sanity in the effort of keeping their photos managed. Learn more about how to get your photos out of hiding and into your life at by visiting Karen at her website PhotosKeptAlive.

Keith Erwood is the Owner and Principal of Continuity Corporation a risk management business, specializing in business continuity, disaster recovery and emergency preparedness for business. Keith has also authored numerous articles on preparedness issues and writes the http://www.disasterpreparednessblog.com, he regularly speaks on preparedness as well. Keith is currently the President of his local chapter of ACP (Association of Contingency Planners - International) and recently started http://www.BRRF.org

Article Source: http://EzineArticles.com/?expert=Karen_Siegel_Fitting



Bay Bridge Closure and How to Mitigate Workforce Disruptions

Workforce disruptions can be caused by a large number of different events such as strikes, protests, workplace violence, absenteeism due to illness (think pandemics and epidemics like the current H1N1 virus) and even transportation issues.

Typically the impact of these events can be mitigated, but to do so requires planning for the event ahead of time.  Including these types of events in your continuity planning and enterprise resilience will certainly put you ahead of the game when these incidents arise.

In the past I have witnessed several of these types of disruptions in both large and small scales and in many of these cases the businesses that had plans in place fair far better than those that do not.

In the last two months the Bay Bridge has been closed down twice for repairs. The first was a planned shut down during a holiday weekend, but extended due to discoveries of needed repairs. The second occurred after the recent repair job failed.

There are many ways to mitigate the impact from these events ranging from staggered and flexible work hours for employees, making arrangements for key employees to stay in other locations, having some employees work from home, car pools, planned shuttle services, utilization of other transportation services, etc.

Each of these can help your business reduce impacts from these types of events and each of these also presents their own problems which is why you should be planning these things in advance and making them a part of your continuity management programs.

Knowing what you will do in these types of events will also assist you for planing other events that may also cause workforce disruptions. If you are considering creating a plan or would like other solutions to supplement what you are already doing please give us the opportunity to assist you. Visit our site at: Continuity Corporation or give as a call 877-565-8324

American Red Cross Launches New Preparedness Initiative

The American Red Cross Launches a new site called Do More Than Cross Your Fingers a new initiative timed with September to coincide with National Disaster Preparedness Month.

It focuses on taking the proper steps to prepare for a disaster and features both a game called Prepare 4 and the actress Jamie Lee Curtis (American Red Cross Volunteer) on video discussing items to include in your preparedness kits.

Through my blog here, I was lucky to get a sneak peak before the official launch of today, but was asked to wait until the launch before mentioning it. I have to say the Red Cross did an excellent job putting this together.

It also timely since FEMA just released a report on American Preparedness, which as many of you know we are severely under-prepared. I did a brief post on this report you can view here: FEMA Issues Report On Personal Preparedness In America or you can view the report directly here at: Personal Preparedness in America.

At the very least be sure to check out the New Red Cross site, the first link above, watch the video, play the game, get prepared.