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Entries in Business Continuity (51)

Monday
Mar312014

Risk Assessment or Business Impact Analysis, Which Comes First?

This is a topic of great debate, and is the chicken or the egg question for contingency planners everywhere. Recently, I was asked to share an infographic that placed the Business Impact Analysis before the Risk Assessment.  While there is nothing wrong with the graphic, and you can see it, Disaster Recovery infographic by Singlehop I am in some disagreement with the placement.

Interestingly enough, I just had a conversation with a colleague, whom I respect, and that works for another large company that provides business continuity and disaster recovery services, on this very topic.

With the creation of the ISO 22301, which does not specifically address the order, but does mention BIA’s first, many businesses are now conducting the BIA first. Here is my personal and professional opinion on why this is both wrong, and a mistake.

Whenever I work with a business, and we are conducting an analysis on their risks and associated impacts, we always do the risk analysis/risk assessment first. I have a great many reasons for doing it in this way, but let me share just a snippet of why we do it this way.

First, let’s look at the Risk Assessment. The Risk Assessment looks at a given hazard.  It measures both, the potential likelihood of the hazard occurring, and the potential impact it may have on the business. This provides you with some system of measurement on how great the risk to your business the hazard will be.

I just want to mention here that there are many methods of scoring the actual measurement to achieve, or arrive at a final hazard score. For instance the National Fire Protection Association (NFPA) 1600 utilizes a method of scoring of High (H), Medium (M), Low (L) for probability of occurrence and the same H, M, L for impact. This provides a score, such as, ML which would be equal to Medium probability of Occurrence with a Low impact.

I use a slightly modified version of the NFPA 1600 model that I developed over the years, but it is generally the same idea. Once we look at all the potential known hazards we take the top 10, top 5, and top 3 hazards respectively to know which hazards are the biggest known threats to the business.  

This process allows us to have a high-level overview of what the greatest risks are to the business, and what the potential impact will be.

Once we arrive here, it is time to take a deep dive into the impact the top threats will have on your business. It also provides us a potential outline of events that are likely to cause major disruptions to the business. This provides us with a scenario to use for context during the Business Impact Analysis.

During the deep dive into the Business Impact Analysis you will look at each individual process, individuals and applications that support each process, the interdependencies between departments and each process has upon each other, the financial impact to the business if this process is disrupted, additional financial impact of fines, penalties, SLA’s, and contractual agreements. Does this process need to be recovered immediately? Can it wait? Should it be on hold indefinitely until operations return to normal? What is the recovery costs associated with each process?

The Business Impact Analysis gets into such fine details of each business process and business unit that it can itself become a disruption. This is why they are done only every couple of years. Usually two years being the norm, but some companies may do them only every five years.

The Risk Assessment, being such a high-level overview can be done monthly, quarterly, or even yearly, with little to no disruption to the businesses normal operations. It also provides an excellent way of tracking emerging and future threats to the business.  

I hope with this you can see where I am coming from, and why a risk assessment should be done both first, and more frequently. Also, as a big proponent of the NFPA 1600 standard, if you have the book, Implementing NFPA 1600 National Preparedness Standard, turning to page 12, and page 19 respectively provides an ordered list where the Risk Assessment comes before the Business Impact Analysis.

The NFPA 1600 Section number 5.3 on Risk Assessments also provides an ordered list of steps that includes identifying hazards, Assess the vulnerability, Analyze the potential impact, and then lastly to conduct a Business Impact Analysis to determine business continuity and recovery strategies.  

I am a big believer in knowing your risks and conducting risk assessments on a regular basis. Performing a BIA with just an overal organizational risk or operational risk falls short of a complete and proper risk assessment.

Also, risk assessments should be tied into your enerprise risk management if you have one and should have controls established for reductions or prevention of risks when possible.

Tuesday
Jul092013

FREE App - The Cost of Downtime Calculator

Cost of Downtime Calculator

It is often difficult to know the true economic impacts to a business from disruptions. Be it a large scale regional disaster. Or a small outage that can occur from applications errors, server downtime, or even a power outage.

Now, I have developed the ultimate Cost of Downtime Calculator. You can visit the Cost of Downtime Calculator page directly on Continuity Company to learn more about the capabilities. We also have an option if you want to add in customized and more accurate calculations directly attributed to your business.

The Cost of Downtime Calculator has options for recovery costs, fines and penalties, contractor costs, employee salaries, and several other options. The App includes an internal help page directing you on how to use it, if needed.

I am very proud of the results that the Cost of Downtime Calculator produces. I am sure you will find it quite accurate for your needs as well. You can also use the Cost of Downtime Calculator to calculate what your Recovery Time Objective (RTO) will cost. You could easily use the app to adjust your RTO and discover the Cost/Benefits of your RTO. Maybe it needs to be shorter, or maybe you can afford to slightly extend the RTO. You can now easily calculate your Maximum Allowable Downtime.

The Cost of Downtime Calculator is FREE to download and use. It is Ad supported and the ads can be turned off for $1.99. The initial app is capable of handling nearly all small businesses and most mid-sized organizations. If you need additional functionality you can purchase an upgrade for $9.99 that should cover all your needs.

My team is currently working on an enhanced functionality update that will be available in 2-3 months after we conduct some additional testing.

We are also working on an additional upgrade for enterprise systems that will allow for more detailed calculations. The future enterprise version will also include a minimum and maximum potential losses.

Below is a screen shot from the Cost of Downtime Calculator App. I hope that you like it and will try it out. Remember it is FREE to download.

 

 

Friday
Mar152013

What You Really Need To Know About Solar Storms and How To Protect Against Their Impacts

The Solar Storm Threat has been a very big topic for quite a while. In fact it has been the top searched and read topic of all my posts in the last year. The latest post I did here on this subject has over 300 views just this month alone. 

That post is: Protecting Against Solar Flares, Electromagnetic Pulse, and Geomagnetic Storms

While that post is a good one I wrote in haste almost a year ago now and could not get into the topic as in depth as I would have liked. I was however able to write a 2 part series on this topic that explains in more detail how these events occur and what kind of impact they produce. 

There is still so much misconception out there on this topic and many of it reproduced by well meaning people. Though I can't copy these articles since when I wrote them and they were published I no longer own the copyright to them. I can however provide links to the actual articles.

Please take the time to read them if this is a topic that interests you and I am sure you will learn a great deal. In Part 1 I discuss how these events happen usually, but not always starting with a massive solar flare. Still in Part 1 I also talk about the effects and impacts.

Then in Part 2 i mention actual ways to protect against the electromagnetic or geomagnetic storm that is produced. It does not cover everything by any means and I suggest you purchase the book I reference for further reading.

I present to you:

The Solar Storm Threat | Part 1: How Solar Flares & CMEs Can Impact Your Business

The Solar Storm Threat | Part 2: Basic Steps You Can Take To Protect Your Business

Let me know your thoughts, any feedback, and if you have tried experiments on your own. Also, in case you are not aware. These same protections are effective to protect against an EMP as well.

Thursday
Mar082012

WIN ONE FREE FULL CONFERENCE PASS TO GOV SEC 2012

Disaster Preparedness Blog is very excited and pleased to announce that we are giving away one FREE FULL CONFERENCE PASS to GOVSEC 2012 held jointly with Contingency Planning and Management Conference and Expo.  

How can you win your Free full conference pass? It’s simple. Just leave a comment below on why you think you should get a free conference pass by March 13th 11:59 PM PST. The winner will be chosen randomly and notified by email that they are the winner.

Don’t miss out on your chance to win a full conference pass to GOVSEC 2012 leave a comment today.

Disaster Preparedness Blog also gives you the chance to save 20% by using the discount code CPM07 so sign up today with our code to get your discount or click the GOVSEC banner on the right.

 

Contest has been closed and link removed

Tuesday
Dec062011

Box Is Giving Away FREE 50GB of Secure Storage and File Sharing

Box.net announced last week they are giving away FREE 50GB on all LG phones and tablets running Android OS 2.1 and above. This is the perfect time for you to not only backup those important vital records you have for your business, but to make them accessible on your mobile device.

But hurry, this is only available until March 31, 2012. How do you claim your FREE 50GB? Just log into Box for Android on your device before the deadline arrives. If you do not yet have a Box account simply download the app onto your LG device and you’ll get your FREE 50GB of secure file storage and sharing for the life of your account.