Most people consider their place of work safe and free from violence. No one really wants to think that when they leave for work they will have to confront verbal abuse, threats, or deal with physical assaults and homicide. However, workplace violence is a growing problem and concern for both employers and employees nationwide.
In fact, according to OSHA, two million Americans are victims of workplace violence every year. People who work in certain professions also face an increased risk of violence. These professions include anyone who exchanges money with the public; delivers passengers, goods or services; people who work alone or in small groups; healthcare workers, social service workers, probation workers, gas and utility workers, phone and cable TV installers, letter carriers, and retail workers.
Employers need to consider workplace violence as having the potential of happening in their office or place of business, and also need to educate employees on how to handle such issues. For instance, the employer should establish a workplace violence prevention program, and ensure that all employees know the policy and have that policy within an employee handbook.
Some things the policy should contain is a policy to carry only a minimal amount of money, make drops into the safe often. Also avoid traveling alone and avoid unfamiliar locations and situations when possible. Be sure to call the police after any violent incident, and keep a log book to document what happened.
Employers should also have policies in place to secure the workplace to prevent and deter any potential violence by having surveillance cameras, extra lighting, alarm systems, security guards, identification badges and if possible electronic key cards for building access.
There are a great many more things to include in your policies and training but this should get you started. For more information on workplace violence be sure to visit:
http://www.osha.gov/SLTC/workplaceviolence/
And review the OSHA fact sheet on workplace violence.
I have another article coming up shortly which confronts a specific workplace violence issue – The Active Shooter.